… Page 13. CREATING VALUE IN FINANCIAL SERVICES 13 1.4 Customer Value Focused Strategies Value creation begins with strategy. A carefully crafted strategy that appropriately addresses customers' needs and wants is a prerequisite for success …
CITATION STYLE
Melnick, E. L., Nayyar, P. R., Pinedo, M. L., & Seshadri, S. (2000). Creating Value in Financial Services. In Creating Value in Financial Services (pp. 1–20). Springer US. https://doi.org/10.1007/978-1-4615-4605-4_1
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