The influence of cognitive abilities and cognitive load on business process models and their creation

Abstract

While factors impacting process model comprehension are relatively well understood by now, little is know about process model creation and factors impacting process model quality. This paper proposes a research model to investigate the influence of cognitive abilities and a continuous psycho-physiological measure of task imposed cognitive load of process model designers on process model quality. The proposed research will not only contribute a better understanding of process model creation, but bears significant potential for improving existing modeling notations as well as for developing process modeling environments.