Towards a conceptual framework for interaction design for the pragmatic web

Abstract

In the current World Wide Web, useful information on web sites is often mixed with a lot of information that is not relevant to a user at a particular moment, or is presented in a format that is not optimal for a particular person using a specific artifact. In this paper we argue that to solve problems related to information relevance, presentation and flexibility of use, approaches are required that provide users with uniform ways of accessing and using information and services that are relevant to them at a particular moment in a way that suits their competences and needs. Informed by the Pragmatic Web and hence the questions of how and why people actually access information and services, this work proposes to set a basis for a conceptual framework to better understand, reason about, and design interaction in the Web. © 2011 Springer-Verlag.