Risks of Concurrent Execution in E-Commerce Processes

Abstract

The development of ICT facilitates replacing the traditional buying and selling processes with e-commerce solutions. If several customers are served concurrently, e.g. at the same time, the processes can interference each other causing risks for both the buyer and the seller. The paper offers a method to identify purchase/sale risks in simultaneous multi-customer service processes. First, an exact model of buying-selling processes is created and the conditions for the correct process execution are formulated. Then an analysis of all the possible scenarios, including the concurrently executed buying-selling scenarios, is performed using a symbolic execution of process descriptions. The obtained result allows both the buyer and the seller to identify the risks of an e-commerce solution.