Potential Use of Trans-Sumatra Railway Through Seamless Integration Service with Online Transportation

Abstract

This research aims to determine the initial stage of the process series and estimate the level of travelers' desire from Padang to other cities on the Sumatra Island using the trans- Sumatra railway transportation mode planned by the government to operate in 2024. Due to the enormous cost of development investment, data was obtained by observing potential users through a preliminary survey and by distributing questionnaires to residents of Padang city. This was carried out to determine the public's interest in the railway mode, which has been served by flexible transportation modes, such as Inter-City Inter-Provincial buses and planes. Furthermore, the analytical method was used to determine whether the community wants to use the trans Sumatra rail mode and the implementation of new services to integrate with a Seamless system in train operations. Studies have not been previously conducted on a Seamless door-to-door service. The result showed a need for new service attributes in the rail transportation mode by making the train flexible with door-to-door service and the implementation of a Seamless Service with 1 ticket.