Development of a Generator System of Parameterized Questionnaires to Evaluate the Usability of Web Pages

0Citations
Citations of this article
6Readers
Mendeley users who have this article in their library.

This article is free to access.

Abstract

The effectiveness of using websites have a strong dependence on their ergonomic qualities, which affect directly the business. This is more significant when related to the e-commerce, especially considering the little known companies. To verify ergonomic features in a website, the evaluator may conduct inspections based on questionnaires that are answered by him/her or by final users to provide information about the interface. In this paper, our goal was the development of an application that automatically generates ergonomic questionnaires to evaluate the usability of web sites. The main idea is to select specific questionnaires and specific questions that must be parameterized according to the users choice. Among these parameters, are the interaction elements present in the pages that compose the website, such as scroll bars, buttons, hyperlinks, windows, text fields and others. The analysis of the questionnaire responses, provides data to build better usability interfaces, resulting in less time and effort to achieve their goals, and thus, delivering positive results. These questionnaires and their responses can be stored in a database for future reference and may support new usability assessments. The tool was used by 22 evaluators. These users are aged between 19 and 30 years, and have some connection with the University of Sao Paulo. Correlations were also made between some questions to see if there was any relationship between them.

Author supplied keywords

Cite

CITATION STYLE

APA

Yamada, W. J., Morandini, M., Coleti, T. A., & Barbosa, C. R. S. C. (2019). Development of a Generator System of Parameterized Questionnaires to Evaluate the Usability of Web Pages. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 11786 LNCS, pp. 85–100). Springer Verlag. https://doi.org/10.1007/978-3-030-30033-3_8

Register to see more suggestions

Mendeley helps you to discover research relevant for your work.

Already have an account?

Save time finding and organizing research with Mendeley

Sign up for free