Conventions are an important part of articulation work. They are a means to merge the various perspectives and workstyles that are involved in handling shared objects in CSCW. We report on convention use with a groupware system used in a government ministry. Our findings suggest that defining, establishing, and following conventions is aided by the visibility of other people's activities using the system. We describe a prototype that supports users in maintaining conventions by providing awareness facilities and an overview for shared objects.
CITATION STYLE
Mark, G., Fuchs, L., & Sohlenkamp, M. (1997). Supporting Groupware Conventions through Contextual Awareness. In Proceedings of the Fifth European Conference on Computer Supported Cooperative Work (pp. 253–268). Springer Netherlands. https://doi.org/10.1007/978-94-015-7372-6_17
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