Database Marketing (DBM) refers to the use of database technology for supporting marketing activities. In this paper, an architecture for DBM systems is proposed. This architecture was implemented using HEROS - a Heterogeneous Database Management System as integration middleware. Also, a DBM metamodel is presented in order to improve the development of DBM systems. This metamodel arises from the main characteristics of marketing activities and basic concepts of Data Warehouse technology. A systematic method for using the proposed DBM architecture is presented through an example that shows the architecture's functionality.
CITATION STYLE
Siqueira, S. W. M., e Silva, D. de S., Uchôa, E. M. A., Braz, M. H. L. B., & Melo, R. N. (2001). An architecture for database marketing systems. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 2113, pp. 131–141). Springer Verlag. https://doi.org/10.1007/3-540-44759-8_15
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