Role of Work-Family Conflict in Job Burnout: Support from the Banking Sector of Pakistan

Abstract

The main aim of this study is to determine the relationship between work-family conflict (WFC) and job burnout experienced by an employee. This study follows a cross-sectional and quantitative approach. Self-administered, ordinal scale based questionnaires are used as an instrument to collect the responses from 200 respondents, working in the head offices of two private banks in Islamabad, Pakistan. Kendall tau-b rank correlation coefficient, linear regression and one-way ANOVA are employed for testing conceptual and mathematical model. The results of statistical analysis shows that both the domains of work-family conflict i.e. family interference with work and work interference with family, significantly and positively influence the job burnout of employees. Organizations must take an initiative to resolve the work-family conflict so that the employees devote their full capacity to work and also be able to meet their family requirements easily.