Organizing smart networks and humans into augmented teams

Abstract

This paper discusses the challenge of turning networks of sensors, computers, agents and humans into hybrid teams that are capable, effective and adaptive. We propose a functional model and illustrate how such a model can be put into practice, and augment the capabilities of the human organization. We specifically focus on the interaction between the human and artificial part of the system, with specific attention to task delegation, role adjustment and adaptive autonomy. In this paper, we introduce the main concepts and report on observations from initial experiments. © 2009 Springer Berlin Heidelberg.