évaluer la « valeur à l'usage» de l'informatique une architecture de tableau de bord

Abstract

Various evaluation methods are offered by IS researchers, adopting either a causalist or a processual perspective. Some are focused on strategic addedvalues, whereas others suggest a more operational stance. From a strategic point of view, it seems that there are no systematic techniques to appraise technology "value in use". This article proposes several indicators to evaluate this intangible value.