Implementation of Total Quality Management in Construction Industry

Abstract

Quality has become a rising significant means of competition in the market of this world and has developed into a tactical weapon in the tussle for market shares and improved profitability. Implementation of quality management in construction industry provide several benefits such as higher productivity, reduced rework, improve budget performance, improved employee job satisfaction. Since the industry of Construction is dissimilar from other industries in many aspects such as kind of work that they are doing, lack of management support, lack of skilled workers, lack of leadership qualities in employee and also lack of support from higher level, lack of team work and that’s why it becomes difficult to implement Total Quality Management in this industry and above this more construction companies found quality as an expensive accessory due to the fact that construction companies are completely unknown to the detail that unimplemented quality is way more elevated than running a fully functional quality program. This paper describes the issues in signifying quality in the majestic industry of construction, a highly dangerous industry and then study the advantages of quality management (QM) implementation in the vast industry of construction and barriers to quality management during its implementation. Data is collected through surveying the contractors. Various Data analysis tools was used for analysis purpose. Result indicate that the contractors know the benefits of quality management but that change is slow and some efforts are needed for effective implementation of quality management in the much required vast industry of construction.