The significance of nursing home managers' leadership—longitudinal changes, characteristics and qualifications for perceived leadership, person-centredness and climate

Abstract

Aims and objectives: The aim was to explore changes in nursing home managers’ leadership, person-centred care and psychosocial climate comparing matched units in a five-year follow-up and to explore the significance of managers’ educational qualifications and the ownership of nursing homes for perceived leadership, person-centred care and psychosocial climate in the follow-up data. Background: Leadership has been described as crucial for person-centred care and psychosocial climate even though longitudinal data are lacking. The significance of managerial leadership, its characteristics, managerial qualifications and ownership of nursing homes for perceived leadership, person-centred care and psychosocial climate also needs further exploration. Design: Repeated cross-sectional study. Methods: This study used valid and reliable measures of leadership, person-centred care, psychosocial climate and demographic variables collected from managers and staff n = 3605 in 2014 and n = 2985 in 2019. Descriptive and regression analyses were used. The STROBE checklist was used in reporting this study. Results: Leadership was still positively significantly associated to person-centred care in a five-year follow-up, but no changes in strength were seen. Leadership was still positively significantly associated with psychosocial climate, with stronger associations at follow-up. Six leadership characteristics increased over time. It was also shown that a targeted education for nursing home managers was positively associated with person-centred care. Conclusions: Leadership is still pivotal for person-centred care and psychosocial climate. Knowledge of nursing home managers’ leadership, characteristics and educational qualifications of significance for person-centred delivery provides important insights when striving to improve such services. Relevance to clinical practice: The findings can be used for management and clinical practice development initiatives because it was shown that nursing home managers’ leadership is vital to person-centred care practices and improves the climate for both staff and residents in these environments.