Spatial informatics in water supply management: The case of Mariborski Vodovod

Abstract

More and more companies in different industries realized benefits of GIS and its integration with business informatics. The chapter describes attempts on the area of GIS and business integration in public company for water supply in Maribor, Slovenia. The company Mariborski vodovod is the leader in using GIS in the region. Value-added which the company is achieving for GIS and business informatics integration is explained, and best practice is presented. The company already moved from the implementation of basic functionalities to more advanced functionalities. The case describes how such integration helps the company to run their daily operations better and how management is supported with a better and in-depth view on operations.