Assessment of patient safety culture in Primary Health Care

Abstract

Introduction: The assessment of patient safety culture in Primary Health Care enables the analysis of the commitment of professionals and organizations in the continuous provision of effectively and safe care from the moment the user enters the service. Objective: To analyze patient safety culture in Primary Health Care. Material and Method: Cross-sectional research carried out in Basic Health Units. Data collection took place in 2019, with 29 health professionals, through the instrument Survey on Patient Safety Culture for Primary Care. Data were analyzed according to the recommendations of the instrument. Results: In the dimensions of culture, Teamwork (65.23%), and Continuity of care (52.59%) stood out as positive; in the negative answers, Work pressure and pace (49.14%) and Staff training (33.33%) stood out; and, among neutral answers, Patient safety and quality issues (56.55%) and Exchange of information with other institutions (51.72%) were the highest. Conclusions: No strong dimensions were identified for the patient safety culture; therefore, it has been shown that the patient safety culture in the health units investigated is incipient