Women’s Satisfaction Regarding Quality of Family Planning Services at Maternal and Child Health Centers

Abstract

Background: The provision of high-quality family planning services is critical to the country's long-term viability. Also, as the focus on client-centered health care becomes more important. The purpose of this study was to assess the women's satisfaction with the quality of family planning services at maternal and child health centers. Design: A descriptive research design was used. Sample: It consisted of 600 women using contraceptive methods who attend the family planning clinics.in MCH centers in the period from August2021 to end of October 2021. Instruments of this study were an social characteristics interview questionnaire, and Quality of Family Planning Modified Observational Bruce's key point's women's satisfaction regarding family planning services. Results: The grand total quality of family planning services was 60.5% in addition to the women had low satisfaction level about family planning services. Conclusion: It is important to improve the nurse's knowledge about family planning methods. Recommendation: Continuous training programs to the nurses in family planning clinics to improve their knowledge and practice in the family planning centers are recommended.