Naturalistic and artificial evaluations of personas and role-based enterprise systems

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Abstract

Scholars in design science research in Information Systems and Technology (IS&T) argue that evaluation of developed and created artifacts is critical. We describe the evaluations of: 1) the use of personas in the development of ERPs (naturalistic evaluation), and 2) from an individual and organizational effectiveness view what a role-based ERP supports (artificial evaluation). © 2010 Springer-Verlag.

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Carlsson, S., & Johansson, B. (2010). Naturalistic and artificial evaluations of personas and role-based enterprise systems. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 6105 LNCS, pp. 558–562). https://doi.org/10.1007/978-3-642-13335-0_45

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