Balanced Scorecard's Interpretative Variability and Organizational Change

  • J.M. G
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Abstract

The Balanced Scorecard (BSC) is a strategic management system that aims to clarify strategy and to translate it into action (Kaplan and Norton, 1992, 1996 and 2001, 2004, 2006; Kaplan, 2010). It is widely used by organizations as a tool to assess and manage their …

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J.M., G. (2012). Balanced Scorecard’s Interpretative Variability and Organizational Change. In Business Dynamics in the 21st Century. InTech. https://doi.org/10.5772/35828

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