Dentist-patient communication as perceived by patients in Riyadh, Saudi Arabia

Abstract

Objectives: The aim of this study was to assess patient-dentist communication and to evaluate the factors affecting it among Saudi patients and its effect on satisfaction. Materials and Methods: A self-administered questionnaire was designed for this survey with 5-scale Likert-type statements. Results: Patients' main concern was the courtesy followed by information interaction, moral support, explaining the procedure and understanding of the patient's feelings. These were the factors that contributed positively to good communication and satisfaction. Conclusion: It could be concluded that Saudi dentist possess a satisfactory ability to communicate with their patients. © Nofer Institute of Occupational Medicine, Łódź, Poland.