Air Traffic Controller Resource Management: An Approach for Reducing Cognitive Loading and Increasing Situational Awareness

Abstract

Training and development for air traffic controllers operating newer technology lack sufficient focus on situation awareness. The authors previously identified significant potential for efficiency and safety gains in operations with digitized technology involving Terminal Radar Approach Control and Tower Team air traffic control operators, and, that NextGen technology also revealed the potential for adverse effects on cognitive processing of operators. Collaborative teamwork was identified as essential for success in effectively using NextGen equipment and systems to optimize safety and efficiency, supported by simulation technology and specialized training applications. Applying cognitive overlays from their SHELL 2017 model, variants for TRACON and Tower Team studies were combined and evaluated to identify multiple issues with cognitive processing and critical factors influencing situational awareness and potential cognitive overload. To reduce potential for cognitive overload for controllers using NextGen technology, the authors propose a Controller Resource Management approach to improve situational awareness and teamwork.