Abstract
Now in its third edition, this is the only outsourcing and offshoring book to offer a broad but coherent guide to the strategy, operations and management of ITO and BPO outsourcing and offshoring, from how to source new relationships to managing business processes in a national and global context.
Cite
CITATION STYLE
APA
Oshri, I., Kotlarsky, J., & Willcocks, L. (2015). The handbook of global outsourcing and offshoring: The definitive guide to strategy and operations: Third edition. The Handbook of Global Outsourcing and Offshoring: The Definitive Guide to Strategy and Operations: Third Edition (pp. 1–351). Palgrave Macmillan. https://doi.org/10.1007/978-1-137-43744-0
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