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User-centered innovation for the design and development of complex products and systems

Springer International Publishing, (2014), 135-149
DOI: 10.1007/978-3-319-01303-9_10
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Abstract

In this chapter, we examine user interaction for the design and development of complex products and systems. Through a two-phase research effort, we explore and test the influence of user involvement (i.e. novice/average and expert/ lead users) in early stage design and new product development.

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Shluzas, L. A., Steinert, M., & Katila, R. (2014). User-centered innovation for the design and development of complex products and systems. In Design Thinking Research: Building Innovation Eco-Systems (pp. 135–149). Springer International Publishing. https://doi.org/10.1007/978-3-319-01303-9_10

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