Designing and evaluating meeting assistants, keeping humans in mind

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Abstract

Meeting assistants pose some interesting and unique challenges to the enterprise of software design and evaluation. As the technology reaches greater levels of development, we must begin to consider methods of evaluation that reach beyond regarding meeting browsers as signal replay and information search tools, and begin to assess the dimensions in which meeting assistants and browsers can augment or hinder human cognition and interaction. Some of these dimensions are considered, inasmuch as they were encountered during development of the DARPA CALO Meeting Assistant and Meeting Browser. © 2008 Springer-Verlag Berlin Heidelberg.

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Ehlen, P., Fernandez, R., & Frampton, M. (2008). Designing and evaluating meeting assistants, keeping humans in mind. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 5237 LNCS, pp. 309–314). Springer Verlag. https://doi.org/10.1007/978-3-540-85853-9_28

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