An organizational routines perspective on process requirements

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Abstract

Process modeling notations are meant to capture the requirements of a business process in a correct and complete way. Up until now, their assessment has been driven more by general modeling principles than by specific characteristics of business processes. In this paper, we turn to the theory of organizational routines in order to discuss mutual strengths and weaknesses of classical workflow management and recent adaptive case management as exemplified by their respective notations BPMN and CMMN.

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Blaukopf, S., & Mendling, J. (2018). An organizational routines perspective on process requirements. In Lecture Notes in Business Information Processing (Vol. 308, pp. 617–622). Springer Verlag. https://doi.org/10.1007/978-3-319-74030-0_48

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