Sensing of service provision processes

Abstract

This chapter presents specific examination of measurement technologies of the service-provider-oriented part of 6M. First, we give an outline of the concept of Lab-Forming Sites (LFS) and Site-Forming Labs (SFL) in association with the idea of a combination of Big data and Deep data (Pier Data). Next, we summarize Internet of Humans (IoH) technologies including indoor positioning and action recognition. The costs and benefits of introducing IoH technologies at such sites are also explored.