In an age of cognitive technology, the future public service workforce will increasingly depend on robotic process automation to undertake the complex but routinely prescriptive decision making and regulatory oversight that remains a large part of officialdom. I learned from the chapter on how to apply social learning theory to public service recruitment and career development. [Extracted from the article]
CITATION STYLE
Garvey, E. (2019). Reimagining the future public service workforce. Administration, 67(4), 59–63. https://doi.org/10.2478/admin-2019-0027
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