Optimal business decision system for multinationals: A multifactor analysis of selected manufacturing firms

Abstract

Traditional MIS has been made more effective through the integration of organization, human and technology factors into a decision matrix. The study is motivated by the need to find an optimal mix of interactive factors that will optimize the result of decision to apply ICT to manufacturing processes. The study used Factor analysis model based on the sampled opinion of forty (40) operations/production managers and two thousand (2000) production line workers of three leading manufacturing firms: Uniliver Plc., PZ Plc, and Nigerian Breweries Plc operating in Aba Industrial Estate of Nigeria. The results shows that a progressive mixed factor loading matrix, based on the preferred ordered importance of resources factors in the formulation, implementation, monitoring, control and evaluation of ICT projects of the selected firms led to an average capability improvement of 0.764 in decision efficiency. This is considered strategic for achieving balanced corporate growth and development.