Despite increased bandwidth in world-wide networks there are still situations in which only limited bandwidth is available for tele-collaboration between a technician maintaining a machine and an expert at a remote location. In this case, tele-cooperation is usually supported by synchronous audio but only asynchronous video exchange. We present an alternative approach for such a collaborative maintenance task. By utilizing techniques and technologies from Augmented Reality (AR) applications our approach can provide a synchronous shared visual context for the collaborators without a direct video link. The effectiveness of our experimental system for a tele-maintenance task was evaluated in a usability study. © 2011 Springer-Verlag.
CITATION STYLE
Kleiber, M., & Alexander, T. (2011). Evaluation of a mobile AR tele-maintenance system. In Lecture Notes in Computer Science (including subseries Lecture Notes in Artificial Intelligence and Lecture Notes in Bioinformatics) (Vol. 6768 LNCS, pp. 253–262). https://doi.org/10.1007/978-3-642-21657-2_27
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