User satisfied online IaaS cloud billing architecture with the help of billboard manager

Abstract

In the context of cloud computing, no other aspect looms larger over all others than billing in Infrastructure-as-a-Service or IaaS as it is also known. This paper proposes a checklist option on IaaS Online Billing System that is described as being transparent in its computation in incorporating information on cloud resources availed and consumed, the period under consideration, and the charges accrued, thereon, for utilizing services against payment on-demand. We have discussed here, our proposed Billboard Manager with the checklist option which helps the cloud user in ascertaining how much resources have been consumed and then pay for the services enjoyed. At preset intervals of customers’ choosing, a cloud service provider would be able to inform the users the actual usage. A user is required to thoroughly examine the information and approve the same, for final billing to take place. In case of discrepancy, a user would have the option to raise issues in pre-billing charge statement with the cloud service provider for mutual verification; and to arrive at the final bill. With the aid of this system, customer satisfaction could be significantly enhanced.