Turnover Intention Among Insurance Employees: Examining the Role of HRM Practices and Supervisor Behavior

Abstract

This study investigated the antecedents of employee turnover intentions among insurance employees of Hyderabad, Sindh, Pakistan. A structured questionnaire was used to collect the data based on a seven-point Likert scale from insurance employees of Hyderabad. A structured questionnaire consisting of 18 question items. Data collected by convenience sampling. 100Structured questionnaires were distributed among insurance employees of Hyderabad and based on that data analysis and interpretations were done with the help of SPSS version 22.0 and SEM smart PLS3. SPSS was used to determine descriptive statistics and SEM smart PLS was used to test the hypotheses and model verification.HRM practices were found to be the significant predictors of employee turnover intentions among insurance employees of Hyderabad, Sindh, Pakistan. Whereas supervisor behavior was tested negative with employee turnover intentions. Future Researchers were guided by the suggestions and insights revealed by the current study that HRM practices contribute to decreasing employee turnover intentions. This study also explained the inter-relationship of independent factors(HRM practices and supervisor behavior), which were assumed to be the major predictors of employee turnover intentions. This study particularly focused on employee turnover intentions of insurance employees of Hyderabad and generally insurance employees of the whole province. This study also provided recommendations to insurance companies to reduce employee turnover intentions.