Based on an empirical study of how technical support people work in a nonprofit research and consulting institute, the notion of gardening, first coined by Nardi, is unfolded as a metaphor for a sustainable way of making use of information technology (IT). Sustainability is defined as development characterized by optimal interaction in and between the resource systems and the economic and social systems.
CITATION STYLE
Christiansen, E. (1997). Gardening: A metaphor for sustainability in information technology-technical support. In An Ethical Global Information Society (pp. 171–185). Springer US. https://doi.org/10.1007/978-0-387-35327-2_16
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