Investigating Online Learning Process in Business School: Case Study from Business School in Jakarta, Indonesia

Abstract

The education system from elementary to higher education has undergone drastic changes during the 2019 coronavirus (COVID-19) pandemic, not only in Indonesia but around the world. This study seeks to describe online learning conditions at Binus Business School, Binus University, especially for the Master’s Program, in Leadership and Ethics courses. This study aims to discuss the platforms used in this online learning condition, the advantages and disadvantages of online learning, and the suggestions to improve the online learning conditions. This research uses mixed-methods approaches to study lecturers’ and students’ perceptions about online teaching and learning modes and highlights the implementation of online teaching and learning modes. The respondents were graduate students and lecturers of Binus Business School. Data were analyzed descriptively, using percentages and content analysis. This research emphasizes the importance of technological innovation and interaction to support students’ experience in online learning conditions.