The Practice of Integrity in Business

Abstract

This book explores the role of integrity in business and discusses why all leaders seek to have it. The author argues that it is less about 'having' integrity as an attribute, and more about practising it. The Practice of Integrity in Business examines how taking responsibility for ideas, values and practices, as well as accountability and wider creative responsibility for sustaining business, all contribute to the perceived integrity of an organization or business leader. Providing methods through which integrity can be learned, the author demonstrates the importance of practice, learning, dialogue and developing a narrative in forming the basis of trust. The book offers a view of integrity in which ideas, values and practice come together to make business and social sense, and to form the basis of mutual challenge and creativity. Dedication ; Preface; Contents; 1: Philosophy and Integrity; Defining Integrity; Arthur Andersen; Self-Integration; Identity; Critique; Standing for Something; Moral Purpose; Different Perspectives on Integrity; Integrity as Performative; Different Types of Integrity; Truthfulness; Taking Responsibility; Conclusion; References; 2: Integrity and Agency: Being True to the Self; Alan Greenspan; Attributability; Ideas; Values; Worth; Practice; Relationship with the Social and Wider Environment; Integrity, Identity and Agency; Developing Identity; The Plural Self. Narrative Identity Dialogic Self; Integrity and Identity; Integrity and Agency; Integrity and Struggle; Conclusion; References; 3: Integrity and Accountability: Being True to Others; Mid Staffs Hospital Trust; Organizational Breakdown; Recommendations; Accountability; Mutual Accountability; Plural Accountability; Being True; Breakdown; The Purpose of Business; Integrity and the Nature of Business; Complex Integrity and Dialogue; Engaging Dialogue; Henry V; Rehearsed or Unrehearsed Dialogue; Conclusion; References; 4: Integrity and Positive Responsibility. Nestlé Baby Milk Substitute and International Marketing The Global Debate; The WHO Code; End of the Boycott; The Second Front; Whose Responsibility?; Responsibility For; Positive Responsibility; Undetermined Responsibility; Plural Responsibility; Proactive Responsibility; Responsibility Shaping Perception; Negotiated Responsibility; Responsibility Based on Dialogue; Restless Responsibility; Responsibility Expressed in Procedural Integrity; Responsibility and Justice; Proximity, Power and Responsibility; Responsibility and Identity; Shared Value and Responsibility. Identity and Image Postscript; Responsibility and NGOs; Dynamic and Proactive Integrity; Conclusion; References; 5: Integrity and Virtue; Case: It's Only a Game ; The Virtues and Responsibility; Virtue Ethics Theory; Virtues; Courage; Patience; Temperance; Humility; Practical Wisdom; Empathy; Justice; Respect; Hope; Goals; Pathways; Agency; Realistic Hope; Ground of Hope; Eros; Faith/Trust; Negative Capability; Integrity; Conclusion; References; 6: Anchoring Integrity; Big Bonuses and Justice; Disinterested Freedom; Agency Theory; Motivation; Wealth Creation. The Leadership Market Justice; Procedural Justice and Compensation Philosophy; Building a Culture of Integrity; Orienting; Vision; Values and Principles; The Board; Institutionalizing; Code of Ethics; Whistleblowing; Sustaining; Ethics Audit; Reporting; Ethical Culture, Narrative and Symbol; Virtues; Conclusion; References; 7: Integrity and the Moral Imagination; Shell in the Niger Delta; Poverty and the Resource Curse; Business, Conflict and Peace; Shell's Response; Total Integrity Management and Conflict; The Moral Imagination; Lederach and the Moral Imagination.