Manager’s Lived Experience in Cyberloafing within Business Organizations

Abstract

This qualitative descriptive phenomenological study explored how business managers describe their lived experiences as a cyberloafer in the Southern United States. There were eight participants that supervised at least five employees, older than 24 years of age, and had a history of cyberloafing that shared their firsthand experience in a 60– 90-minute semi-structured interviews. The framework used Triandis’ 1977 theory of interpersonal behavior tri-level cognitive model. Eidetic analysis used Giorgi’s five- step descriptive phenomenological approach. The data discovered five general structures of business managers cyberloafing: 1) work-life balance, 2) social norms with internet usage, 3) habits within the organization, 4) productivity, and 5) preventative measures. The findings of this study can build on business management to reduce company cost while promoting positive cyberloafing to creative innovative workplace behaviors, increasing sustainability.