ERP - Change agent or a legacy system in disguise: A Chinese case

Abstract

The paper is a report on a case study of a state-owned Chinese company. The study selected one simple business process and compared the process before and after the Enterprise Resource Planning system implementation. ERP systems promise to integrate business processes across an organization and in most cases are considered as an ideal Business Process Reengineering tool. The present study shows the impact of organizational culture on the use of ERP in an organization.