McDonald’s Secret Sauce for Supply Chain Success

Abstract

In matters dealing with suppliers, McDonald’s does indeed have a secret sauce. But it has nothing to do with condiments and herbs. The secret sauce of McDonald’s success is found within long-term transparent relationships based on the unwavering belief that everyone in the McDonald’s “System” can and should win. The deep-seated culture for long-term, win-win relationships with suppliers dates back to McDonald’s inception, when founder Ray Kroc established a precedent of trust and loyalty. Kroc believed that if the restaurant owner/operators and suppliers were successful, success would come to him as well. Simply put, McDonald’s, its owner/operators, and their suppliers have a Vested interest in helping each other succeed.