In a Word Managing for results requires a coherent framework for strategic planning, management, and communications based on continuous learning and accountability. Results frameworks improve management effectiveness by defining realistic expected results, monitoring progress toward their achievement, integrating lessons into decisions, and reporting on performance.
CITATION STYLE
Serrat, O. (2017). Crafting a Knowledge Management Results Framework. In Knowledge Solutions (pp. 407–418). Springer Singapore. https://doi.org/10.1007/978-981-10-0983-9_46
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