Abstract
Life-changing events are not always obviously so. Eleven years ago, the man sitting next to me at work struck up a conversation about photography. Today we are best friends and business partners. A few years later he introduced me to a Danish woman at a restaurant in London. I am now that lovely lady’s husband.
Author supplied keywords
Cite
CITATION STYLE
APA
Watkinson, M. (2019). The Ten Principles Behind Great Customer Experiences. In Management for Professionals (Vol. Part F502, pp. 101–114). Springer Nature. https://doi.org/10.1007/978-981-10-7724-1_7
Register to see more suggestions
Mendeley helps you to discover research relevant for your work.
Already have an account? Sign in
Sign up for free