Applying a consensus building approach to communication projects in the health sector: The momento medico case study

Abstract

This work describes the decision-making solution provided by the CONSENSUS project. Such solution is based on contextualising, applying and experimenting both Fuzzy Consensus Model and Average Rating Values algorithm to the Consensus Conference, i.e., a decision-making method widely used to achieve an agreement among different opinions on controversial and complex medical issues. The Consensus Conference has been applied so far without the use of technological enablers but the need for automatically executing some of its steps, tracing all the phases of the process, improving the transparency of the whole procedure, eliminating some biases due to the physical presence of the decision-makers, allowing the remote interaction of all the involved actors has fed the idea to create a tool based on the above computational models.