Mathematics in the Workplace: Issues and Challenges

Abstract

This chapter argues that there are contrary views regarding the mathematical needs of employees in workplaces, and this results in confusion around debate on the issue. The problem has been exacerbated by the ubiquity of information technologies and the widespread automation of routine procedures, which have resulted in little if any trace of the mathematical processes going on. Following a short survey of research in the field, we summarize recent research that has identified a particular difficulty in terms of widespread pseudo-mathematical interpretation of symbolic output in workplaces. Such interpretations are shown to impede communication, but can be challenged by developing relevant techno-mathematical literacies among employees. Effective strategies for developing techno-mathematical literacies relevant to specific work sectors are described.