DETERMINANTS OF EMPLOYEE TURNOVER IN NON-GOVERNMENTAL ORGANIZATIONS IN KENYA; CASE OF JOHNS HOPKINS

Abstract

The prevalence of employee turnover has received considerable attention by senior management, human resources professionals, and industrial psychologists. It has proven to be one of the most costly and seemingly intractable human resource challenges confronting organizations. The general objective of the study was to establish the determinants of employee turnover in non-governmental organizations in Kenya; case of Jhpiego organization. The study sought to determine the effect of reward programme on employee turnover in Non-governmental organizations and to establish the effect of Job satisfaction on employee turnover in Non-governmental organizations. The study was conducted using descriptive survey design. The target population consisted of all the 185 employee of Jhpiego organization. The study was a census survey where all the target population was used. The study used primary data which was collected using predetermined questionnaires. Descriptive analysis and inferential statistics were employed in the analysis. Statistical Package for Social Sciences version 22 software was used in the analysis. Tables and other graphical presentations were used to present the data. Inferential statistics such as regression analysis was applied to determine the relative importance of each of the four variables with respect to employee turnover. The study found that adequate reward system in the organization would effectively reduce the employee turnover rate. A good rewarding system motivates employees in an organization. Inadequate reward is a major reason why employees leave the organization. Job satisfaction is an overall determinant of employee turnover in nongovernmental organizations and Job dissatisfaction demotivated employees to be loyal to the organization. The study recommended that policies be formulated to ensure that rewards systems are put in place clearly indicating conditions upon which these rewards were offered.