Perencanaan Tenaga Teknis Kefarmasian Berdasarkan Analisis Beban Kerja Menggunakan Metode WISN di RSIA KM

Abstract

Human Resources is one of the central factors that drive quality hospital services. Human Resource Planning of pharmaceutical technicians at RSIA KM posed risks to service performance. The objective of this cross sectional study was to analyze the pharmacy staff requirements and workload using Workload Indicators of Staffing Need (WISN) method based on real time activity standards for each workload. RSIA KM had 4 existing pharmacy technicians. Based on the WISN analysis, the results of the study should WISN ratio 0.49 or ≤ 1.00 which means there was a lack of pharmaceutical staff. The ideal number of pharmaceutical staff should be 8.08 or 8 staff. In response, RSIA KM recruited 4 pharmacy technicians. Implication for job enrichment and recruitment are discussed. Keywords : human resource planning, WISN (workload indicators of staffing need), pharmaceutical technical staff