Emotion elicitation oriented to the development of a human emotion management system for people with intellectual disabilities

Abstract

The integration of people with intellectual disabilities into working and social environments is one of the main issues in applying Information and Communication Technology (ICT) into Assistive Technology field. In order to solve this problem, the use of Intelligent Tutoring Systems (ITSs) is a fact among the attendance community. Human Emotion Management System (HEMS) enhances the performance of ITSs. In this work a HEMS is included in a new ITS system (LAGUNTXO) which adds user affective information. People with intellectual disabilities and elderly need physical and intellectual support. This may be achieved by a HEMS which attempts to solve critical situations, like those presented in blockage stages. In this paper, new methods and material to analyze and classify human emotions and corresponding elicited emotions have been tested. This study has provided finding emotional changes which give the opportunity of detecting blockage situations in people with disabilities. The evaluation results of the created elicitation material and methods indicate a high level of accuracy with respect to others classically presented in the literature.