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So wird Ihr Kundendienst unschlagbar

  • Davidow W
  • Uttal B
Gabler Verlag, (1997), 263-278
DOI: 10.1007/978-3-663-13219-6_13
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Davidow, W. H., & Uttal, B. (1997). So wird Ihr Kundendienst unschlagbar. In Kundenzufriedenheit (pp. 263–278). Gabler Verlag. https://doi.org/10.1007/978-3-663-13219-6_13

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