Qualitative Process Analysis

  • Dumas M
  • La Rosa M
  • Mendling J
  • et al.
N/ACitations
Citations of this article
33Readers
Mendeley users who have this article in their library.
Get full text

Abstract

Business Process Management (BPM) is the art and science of how work should be performed in an organization in order to ensure consistent outputs and to take advantage of improvement opportunities, e.g. reducing costs, execution times or error rates. Importantly, BPM is not about improving the way individual activities are performed, but rather about managing entire chains of events, activities and decisions that ultimately produce added value for an organization and its customers. TS - WorldCat

Cite

CITATION STYLE

APA

Dumas, M., La Rosa, M., Mendling, J., & Reijers, H. A. (2018). Qualitative Process Analysis. In Fundamentals of Business Process Management (pp. 213–254). Springer Berlin Heidelberg. https://doi.org/10.1007/978-3-662-56509-4_6

Register to see more suggestions

Mendeley helps you to discover research relevant for your work.

Already have an account?

Save time finding and organizing research with Mendeley

Sign up for free