Designing Performance Measurement Systems: Theory and Practice of Key Performance Indicators

Franceschini, F., Galetto, M., & Maisano, D. (2019). Designing Performance Measurement Systems: Theory and Practice of Key Performance Indicators. Journal of Business Models (Vol. 7, pp. 1–220). Retrieved from https://www.pdfdrive.com/designing-performance-measurement-systems-theory-and-practice-of-key-performance-indicators-d187508021.html%0Ahttp://link.springer.com/10.1007/978-3-030-01192-5