Shared message boards for smart enterprises

Abstract

Shared Message Boards foster communication practices within restricted groups that typically do not emerge in traditional social networks. In this article, we describe an experiment in which a Shared Message Board technology was employed to support carpooling activities in a large company in Brazil. Based on the results extracted from the platform and from two user studies, we identified important elements influencing the adoption of this technology as well as other activities where it can be effectively used in order to promote the development of smart enterprises.