An easy-to-use itinerary planner application based on Kansei approach

Abstract

The objective of this paper is to present the current studies carried out related to youth tourism’s need in a travel planning process. A systematic literature review (SLR) is performed to investigate current technology assisting in trip planning, and decision-making process. Twenty-one papers were used in the synthesis of the study. The result of this SLR shows a gap in this research field that lacks studies focusing on the usability requirement to assist designers in designing and developing websites, and mobile applications for youth tourism during travel planning. Therefore, this study attempts to investigate the implicit need factors using Kansei Engineering approach that can attract youth tourists to use itinerary applications so that designers can better facilitate in designing an itinerary planner.