Prevalence of work related neck and shoulder pain among office receptionist of Karachi

Abstract

Objective: To determine the prevalence of work related neck and shoulder pain among office receptionist of Karachi.Methods: It was a cross sectional study. Office receptionists from different private organizations of Karachi were selected by convenient sampling. After approval from Institutional Ethical Review Committee of Isra University, data was collected from January 2018 to June 2018. We selected office receptionist from both gender between 22 to 41 years of age. Those participants who had work experience of about one year using computer for at least two hours. A self-administered questionnaire was used to determine the work related neck and shoulder pain. Data was analyzed by SPSS version 21. Results: The highest prevalence of work related neck and shoulder pain was found and their frequency was 72 and 62. 61% participants responded that pain starts when they perform their work. 47% participants responded that they keep their neck in bending position and shoulders elevated while using computer. Conclusions: The prevalence of work related neck pain and shoulder pain among office receptionist was 72%. Symptoms increases with the increase contact time with the computer. So the complaints of work related neck and shoulder pain among receptionist of Karachi are much higher when they perform their work. Therefore, it is recommended that as postural training and ergonomically designed furniture can decrease complaints of pain and occurrence of injuries, increase productivity, improve morale, and decrease work-related musculoskeletal disorders.