The Perils of Performance Measurement

  • Serrat O
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Abstract

… In matters of budgeting, managerial flexibility, decentralization, and devolution would go a long way to offset … As things now stand, the budget too often stands as the de facto strategy … organizations are intan- gible sources of value—such as human and customer capital—and their …

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Serrat, O. (2017). The Perils of Performance Measurement. In Knowledge Solutions (pp. 429–436). Springer Singapore. https://doi.org/10.1007/978-981-10-0983-9_48

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